Salesforce Trusted AI Impact Report

The report covers the foundational principles, policies, and decision-making structures that guide our AI initiatives across the company and for our customers in a trusted manner. This includes deep dives on our responsible AI principles, AI Acceptable Use Policy, and Ethical Use Advisory Council, among other structures we have in place to ensure the responsible and trusted creation and use of AI. We share our responsible AI review, testing, and mitigation process, presenting case studies to illustrate the practical application of our principles in product design and development in partnership with teams across the company. And, we focus on the broader impact of our AI initiatives and our role within the AI ecosystem from our employees, to global government stakeholders, to the health of our planet, and more.